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Need help? We’re here for you. Check out the F.A.Q below, our LIVE CHAT and our SHIPPING AND RETURN POLICIES or contact us directly using the form below or at info@magneticmood.com.

Please Note: Check your spam, junk, and promotion folders if you are missing any order or tracking update emails. We usually reply within 24 hours, however we would like to inform you that due to the overwhelming demand during the holiday season, our support team may require up to 24 hours to respond to your inquiries.

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F.A.Q

FREQUENTLY ASKED QUESTIONS!

We ship all around the world!

This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 8-12 business days. Please see International Orders for more details.

We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.

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